Service and accounts
You must provide accurate account information, keep credentials secure, and accept responsibility for activity performed through your services.
Orders and billing
Prices, billing periods, renewal amounts, and applicable charges are shown when an order is placed. Services may be restricted when an invoice remains unpaid.
Service availability
Planned maintenance, emergency work, third-party dependencies, and events outside reasonable control may affect availability.
Suspension and termination
We may restrict or terminate services for non-payment, security risk, unlawful activity, or a material breach of these terms.
Liability and disputes
Services are provided subject to applicable law. Liability is limited to the fullest extent permitted by law and disputes must follow the governing process stated on the order.
Acceptable use
You may use the service only for lawful activity that does not harm other users, networks, systems, or the reputation of the service.
Lawful use
Unlawful activity, infringement, fraud, harassment, and attempts to facilitate prohibited conduct are not permitted.
Network abuse
Denial-of-service activity, unauthorized scanning, credential attacks, malware, unsolicited bulk messaging, and interference with other systems are prohibited.
Resource use
Workloads must remain within the purchased plan limits and must not degrade shared infrastructure or bypass technical restrictions.
Reporting and enforcement
Reports may be investigated and services may be restricted while we protect customers, networks, and affected third parties.
Customer responsibility
Customers are responsible for securing software, maintaining required licenses, monitoring users, and responding promptly to abuse or security notices.
Contact
Direct policy questions to support@ihtehsam.me.